On February 17th, 2026, we had the benefit of a virtual workshop about Tactical Empathy in Leadership with Erin Thorp. You can watch the recording below:
In this engaging workshop, learners will discover the power of Tactical Empathy and how it can transform their leadership approach. Learn what empathy truly means, how to apply it in a way that enhances performance, and why it’s not just a “soft skill” but a powerful tool for driving success. Through real-world examples and actionable strategies, the facilitator will walk learners through the steps to use empathy to engage their team, foster deeper connections, and create a more productive, high-performing environment.
What Learners Will Walk Away With:
A Clear Understanding of Empathy: Gain clarity on what empathy is (and what it isn’t) in the context of leadership and team dynamics.
Empathy as a Performance Booster: Discover how practicing empathy can enhance, rather than hinder, team performance and effectiveness.
A Practical Toolkit: Leave with a set of practical tools and techniques you can immediately apply to improve communication, connection, and collaboration within a team.
Erin Thorp is a speaker, author, and coach who helps leaders integrate empathy into their leadership approach, especially under pressure. Creator of the Tactical Empathy podcast and author of Inside Out Empathy, she provides actionable insights through keynotes and workshops that transform team dynamics. Her career started with over 20 years in engineering and construction after earning a Bachelor of Science in Civil Engineering from the University of Calgary. Since 2017 she has been speaking, coaching, and training leaders, organizations, and teams on how to harness empathy as their greatest leadership tool.